Privacy statement (English)

Who are we?

We are a certified occupational health and safety agency that offers services in the field of providing advice on absenteeism and working conditions, prevention and reintegration. We process a large amount of personal data. We need this personal data in order to provide our services. We are responsible to protect your personal data in the best possible way. In doing so, we must comply with the requirements of the privacy regulations. This privacy statement explains how we handle, protect and process your data with utmost care.

 1. Personal data

We (possibly) process the following categories of personal data about you:

  • Contact details, such as name, address, city, telephone number and email address;
  • Age, gender, marital status;
  • Employment data such as company, position and type of employment.
  • BSN
  • Absenteeism information
  • Medical data

1.1 If we process medical data or criminal data we will do so with the utmost care and diligence, and usually only with your permission.

 2. Purposes

We process your personal data for different purposes, such as:

  • Providing advice on absenteeism and working conditions, prevention and reintegration in companies and institutions that have directly or indirectly set agreements with Assist Verzuim;
  • Guidance in absenteeism of employees in companies and institutions that have directly or indirectly set agreements with Assist Verzuim;
  • The reintegration of employees or beneficiaries in relation to illness or an inability to work;
  • The execution of labor law in agreement with the employees of Assist Verzuim;
  • The execution of legal duties which are applicable to Assist Verzuim (such as the Tax law, Working Conditions Act, Gatekeeper law, etc.).

We process personal data as processor for the purpose of:

  • The customer in an extended arm construction of the customer (casemanagement);
  • The execution of a business agreement with the customer, different to the purpose of legal duties as health and safety service provider;

 3. Principles

We process certain personal data in order to execute the agreement with you, or to comply with a legal obligation.

Personal data are processed solely on the basis of legal principles:

  1. The data subjects have consented to the processing of their personal data or to more specific purposes;
  2. The processing is necessary for the execution of an agreement to which the data subject is a party or for taking action at the request of the data subject prior to the conclusion of an agreement;
  3. Processing is necessary in order to comply with a legal obligation incumbent upon the processor: Working Conditions Regulations (Article 14), Regulation on the conduct of proceedings in the first and second years of illness (Article 2), General Data Protection Act (Article 9);
  4. Processing is necessary to protect the vital interests of the data subject or of another natural person;
  5. Processing is necessary to protect the legitimate interests of the processor or of a third party. In doing so, we always weigh up your interests against ours. Our interests include the careful execution of agreements with you, the maintenance and possible expansion of our client relationship through direct marketing.

4. Security of your data

  • We keep your personal data only for as long as we need it. Data we necessarily need will be kept during the term of our relationship or agreement.
  • If our relationship or agreement comes to an end the data will be kept during the legal retention period.

5. Request for personal data

  •  If you wish to see your personal data, change it, transfer it, object against it or wish to have it removed, please contact our data protection officer, postbus 56, 5670 AB Nuenen or send an e-mail to
  • It may be possible that we are unable to cater to your request. If so, we will inform you with a motivation. 

6. Securing your data

 We have taken adequate technical and organisational measures to protect your personal data.

7. Provision to third parties

We do not provide your personal data to others without a reason. We can if you have given us your permission, if we are obliged to on grounds of court order, or if it is in service of our goals.

We may pass on your personal data to:

  • Professionals who are not “directly involved in the treatment” within the context of providing advice on occupational (dis)ability and employment opportunities.
  • UWV
  • Absenteeism insurers
  • Legal advisers
  • External parties that process data under our control and responsibility, such as IT service providers or our marketing department.
  • Other occupational health services.

External parties that process the personal data under our responsibility, will do this solely for purposes and under conditions that we have agreed upon with them.

8. Changes

  • We might need to change this Privacy statement in the future. On our website you will find the most actual statement.

9. Do you have any questions or complaints?

Questions about this privacy statement or a request about the processing of your personal data can be send to our data protection officer (fg), P.O. Box 56, 5670 AB Nuenen or send an email to

If you have any complaints regarding the way Assist Verzuim process your personal data, please let us know. If you do not agree with us, you have the right to lodge a complaint to the privacy supervisor, the Dutch Data Protection Authority. You can contact the Authority for Personal Data for this purpose.

10. Cookies

Cookies are small text files that we place on your computer, tablet or mobile phone when you visit our website. These cookies allow us to monitor information about your website visit.

These cookies are used to improve the functioning of our website and to analyse the visits to our website. Because these types of cookies have little impact on your privacy, we do not need to ask your permission to place these cookies. We use this information to improve our website. This information is only used internally and is not shared with third parties.

We do not use tracking cookies. Tracking cookies are cookies that can follow visitors while surfing other websites.

You can manually delete the cookies placed on your computer, tablet or mobile phone by deleting your browser history within your browser settings.


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